Refund & Cancellation

1. Subscription Plans

Fiynz offers paid subscription plans as described on our Pricing page. The applicable price and billing period are displayed before you complete a purchase.

2. Cancellation

You may request cancellation of your Fiynz subscription by contacting our support team.

Cancellation stops future subscription charges where applicable. Unless otherwise required by law, cancellation does not automatically create a refund for a subscription period that has already started.

3. Refunds

Subscription payments are generally non-refundable once the subscription period has started.

We may consider refunds in circumstances such as:

• A duplicate payment.
• A payment that was successfully charged but the subscription was not activated because of a technical issue.
• An incorrect charge caused by an error on our side.
• Any situation where a refund is required under applicable law.

4. Failed Payments

If a payment fails, Fiynz may restrict paid features until the subscription is successfully renewed or payment is otherwise resolved.

5. How to Request a Refund

To request a refund, contact us with the email address associated with your Fiynz account and provide relevant payment details.

We may request additional information to verify the transaction before processing a refund.

6. Processing Time

Once a refund is approved, the time required for the amount to appear in your account may depend on the payment provider or banking institution used for the transaction.

7. Contact Us

For cancellation or refund requests: