Privacy Policy

1. About Fiynz

Fiynz is a relationship management platform operated by Karmantika Insights Pvt Ltd. Fiynz helps professionals organise contacts, conversations, tasks, follow-ups, notes and relationship context in one place.

2. Information We Collect

Depending on how you use Fiynz, we may collect and process:

• Your name and account information.
• Your email address and authentication information.
• Information obtained through supported Google account or contact integrations when you choose to use them.
• Contacts and relationship information that you choose to add or synchronise.
• Tasks, notes, activities, documents and other information you enter into Fiynz.
• Business profile information that you provide.
• Subscription and transaction information required to provide paid services.
• Technical information such as browser, device, IP address and application activity where required for security, analytics and operation.

3. Information From Google

Fiynz may provide Google authentication and Google Contacts integration. When you choose to connect your Google account, Fiynz accesses only the information necessary to provide the functionality you have requested.

You can disconnect an integration where the functionality allows it. Information already stored in Fiynz may continue to remain in your Fiynz account unless you request its deletion or it is otherwise removed in accordance with this policy.

4. How We Use Information

We use information to operate, maintain and improve Fiynz, including to:

• Create and maintain your account.
• Synchronise information you explicitly ask Fiynz to synchronise.
• Provide contacts, tasks, notes, activities and relationship features.
• Provide AI-assisted summaries and suggestions where available.
• Process subscriptions and payments.
• Provide customer support.
• Detect fraud, abuse, security incidents and unauthorised access.
• Understand product usage and improve Fiynz.
• Communicate important service, account and security information.

5. Your Relationship Data

Fiynz is designed around information about professional relationships. This may include names, contact details, conversations, notes, commitments, tasks and other information that you choose to store.

You are responsible for ensuring that you have the appropriate rights and permissions to store information about other people in Fiynz and to use that information for your intended business purposes.

6. AI Features

Some Fiynz features may use artificial intelligence to summarise relationship information, identify relevant context or provide suggestions.

AI-generated information is provided as assistance and should be reviewed by you before you rely on it for important decisions or communications.

7. Sharing of Information

We do not sell your personal information to third parties for third-party advertising.

We may share information with service providers that help us operate Fiynz, such as infrastructure, authentication, analytics, communications and payment providers. These providers receive information only as necessary to perform their services.

We may also disclose information when required by applicable law, legal process, or to protect the security and rights of Fiynz, its users or others.

8. Data Security

We take reasonable technical and organisational measures to protect information against unauthorised access, alteration, disclosure or destruction.

However, no internet-based service can guarantee absolute security.

9. Data Retention and Deletion

We retain information for as long as reasonably necessary to provide Fiynz, maintain business and security records, comply with applicable legal obligations, and resolve disputes.

You may contact us to request access to, correction of, or deletion of personal information, subject to applicable law and legitimate operational requirements.

10. Cookies and Analytics

Fiynz may use cookies, analytics technologies and similar mechanisms to maintain sessions, understand product usage, improve performance and protect the service.

11. Children's Privacy

Fiynz is intended for professional and business use and is not directed toward children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we may provide notice through Fiynz or other appropriate means.